How to keep our cool and optimism in emotionally charged situations

It is easy to be happy and content with our lives when there’s nothing bad happening. When everything is calm or when we’re away on holidays having the time of our life, it’s not difficult to be positive and look at things optimistically. But then something happens, something that we cannot control, something that makes us feel frustrated, upset or even angry. How can we keep that positivity in us when fighting the inner war of overwhelming emotions?
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